Publication

Dear community members,

I am pleased to present the Annual Report of Arbor Health, reflecting our commitment to providing high-quality health care services to our community. As the CEO, it is my privilege to share with you the highlights of our achievements and the challenges we faced during the past year.

Hospital Achievements

Quality Care:

• We were awarded the Washington State Hospital Association Critical Access Hospital Achievement of Quality Award for 2023.

Community Outreach Programs:

• We provided in-depth stroke education to the Morton Senior Center.
• We sponsored several events in the community, including the Mossyrock 5K run and our annual Arbor Health wellness fair.

Technology and Infrastructure:

• We continued to invest in technology and infrastructure projects to better serve our patients, community and employees.

Challenges Faced

Coping with reduced reimbursements from insurance companies and staffing issues:

• We continue to face challenges regarding declining reimbursement from insurance companies while the cost of providing services continues to rise.
• We continue to see challenges in recruitment of all staff.
• We have several strategies in place to continue our efforts to recruit and retain the highest-quality staff.

Looking Ahead

Future Plans and Initiatives:

• This coming year, we plan on adding additional services and programs to promote local health care.
• This year will bring the addition of new physicians, new lab equipment, a permanent MRI unit, a new CT scanner and two new ultrasound units.

Final Thoughts

I want to express my gratitude for your ongoing support. Arbor Health is dedicated to serving you, and we remain committed to advancing health care excellence within our community. Thank you for entrusting us with your health and well-being.

Sincerely,

Robert W. Mach, CEO, Arbor Health

Categories: From Our CEO