Skip to main content

Visitor information

The health and safety of Arbor Health patients and staff is our primary concern. We are working diligently to provide protection to those in our facilities from COVID-19 (Coronavirus) exposure as well as prepare for future patients’ needs.

As of March 15, 2022, Arbor Health—Morton Hospital and its three primary care clinics—Randle Clinic, Morton Clinic and Mossyrock Clinic—have eased up on the visitor restrictions put into place during the COVID-19 Delta variant. While the health system has not returned to pre-pandemic policies, the restrictions have been lessened.

(Exceptions to the following may be permitted at all locations for sensitive scenarios such as minor patients, end-of-life situations, or other special circumstances at the medical provider's discretion.)

Emergency Department:

  • At the physician’s discretion, non-respiratory patients or COVID-negative patients may have one dedicated visitor. However, the visitor needs to remain in the patient room. Our emergency department is small, thus visitors entering and leaving the patient room can cause disruption in our care for other patients.
  • Respiratory-illness patients or COVID-suspected/confirmed remain with no visitors permitted.

Admitted Hospital Patients

  • Non-respiratory patients or COVID-negative patients may have one dedicated visitor per day.
  • Patients on COVID-aerosol isolation remain with no visitors permitted.


  • Patients may be accompanied by one dedicated support person

Hospital Café

  • The café is still closed to the public with the exception of the admitted hospital patient’s dedicated visitor.

Hospital Gift Shop

  • The gift shop is open to the public.

All Arbor Health facilities still require all visitors and staff to wear a mask or face shield with virus-symptom screening on entrance.

Once this crisis has passed, we will return to our standard visiting hours:
Family members and friends are encouraged to visit loved ones during their hospital stay. Visiting hours are 8 a.m. to 8 p.m. We ask that visits be kept brief, as it is important for patients to receive as much rest as possible. For that reason, we ask that friends and relatives follow these guidelines:

  • No more than two visitors are allowed at the bedside at one time.
  • Visitors in semiprivate rooms should be considerate of both patients.
  • Persons with colds, sore throats or any other contagious diseases should not visit patients.
  • Visitors may be asked to leave the room during tests or treatments or when the physician or nurse needs to see the patient.