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Caring for our community

As the leading healthcare provider in East Lewis County, we have an important role, one that we take seriously. Fortunately, we have strong guiding principals through our organization's Vision, Mission and Core Values.

At Arbor Health, we operate with the guidance that our mission, as stated below, is our purpose; our vision is our goal; and our core values serve as the moral compass in how we treat our patients, interact with each other and represent our organization.

Our Vision

To provide accessible, quality healthcare.

Our Mission

To foster trust and nurture a healthy community.

Core Values

  • One team, one mission
  • Go out of your way to brighten someone's day
  • Own it, embrace it
  • Care like crazy
  • Motivate, elevate, appreciate
  • Know the way, show the way, ease the way.
  • Find joy along the way

Commitment to Quality Care

Arbor Health is proud of the care we provide to our patients. Our goal is to provide the highest possible quality of care and continually improve our patient, staff and physician satisfaction.

We welcome your compliments, complaints, concerns and recommendations, so please contact our Quality Manager at 360.496.3638 (or ext. 3638 if using a hospital telephone).

Also, as in all Washington State facilities, if you have a complaint and feel your issue has not been resolved, you have the right to contact the Washington State Department of Health, toll-free, at 800.633.6828.