Jobs

Patient Care Services Manager (Full Time)

Category:

Nursing and Nursing Administration

Schedule:

Full-time

Description:

The Patient Care Services Manager is responsible for planning, organizing and directing the overall operations of Nursing, Acute, Emergency, Skilled and Surgical Services. Ensures compliance with patient care quality standards as it relates to the care provided in all related areas. Maintains performance improvement activities within the department and participates in QI activities. Assures competency of all nursing personnel. Assists in formulating the budget and maintains efficient and effective departmental operations while required compliance with all state, federal, and local regulations laws, standards, and protocols. In the absence of the CNO this position is a key member of the Management Team.

Minimum qualifications:

• Bachelors or Masters of Nursing Preferred
• Current license to practice as RN in the State of Washington. Current Basic Life Support (BLS) Certification or must be obtained within 30 days of hire through American Heart Association (AHA) or equivalent organization. ACLS & PALS recommended within six (6) months of hire.
• 10 years of RN experience in an acute care/Critical access hospital.

Primary Job Responsibilities:

• Supervises and coordinates the activities of nursing personnel and delegates authority to provide for maximum utilization of skills an abilities of personnel.
• Shows support of hospital administration
• Responsible for accurate Kronos timekeeping
• Interprets and ensures conformance of hospital policies and regulations to staff, patients and visitors
• Conducts performance evaluations and disciplinary actions as necessary with appropriate follow through
• Interviews and selects appropriate staff
• Attends 1:1 meeting with CNO/CQO
• Attends and participates in hospital committee meetings
• Collaborates with instruction, teaching and training of personnel in the proper use of equipment, instruments, procedures and techniques. Participates in the successful orientations of new employees.
• Meets the demand of the units, including direct patient care when necessary
• Coordinates with providers and nursing for the acquisitions of necessary professional supplies and equipment
• Provides leadership and exemplary role model for nursing
• Adheres to organizational relationships with other departments and maintains a smooth relationship coworkers, physicians and Administration.
• Plans for, develops and effectively manages departmental charges and budgets.
• Set departmental goals, PI's and helps with strategic plan for the hospital as set forth by the Board of Directors.
• Updates, revises and writes new policies as necessary on a timely basis.
• Maintain a balance of skill mix and years of experience to care various types of patients.
• Participates in policy decisions that affect Nursing in the hospital.
• In slower times assure staff is busy checking out-dates, cleaning and organization.
• Follow low census guidelines as set forth in the union to reduce overtime.
• This position will be responsible for managing two (2) Rural Healthcare Clinics.
• Other duties as assigned

Standard for portrayal of mission and values

• Employee demonstrates and fosters the Lewis County Hospital District No. 1 core values of - One team, on Mission. Go out of your way, to brighten someone's day. Own it, embrace it. Care like crazy. Motivate, elevate, appreciate. Know the way, show the way, ease the way. Find joy along the way.
• Employee demonstrates and fosters the mission of Lewis County Hospital District No. 1 to foster trust and nurture a healthy community.
• Is cooperative and supportive to others within the department and hospital providing care and services.
• Treats individuals including patients, co-workers, supervisors, management, patient families, physicians, volunteers, visitors and others with respect, dignity and fairness.
• Behaves professionally and ethically in all interactions with patients, co-workers, supervisors, management, patients' families, physicians volunteers, and others.
• Is consistently courteous to patients, co-workers, supervisors, management, patient’s families, physicians, volunteers and others; greets individuals and provides assistance and direction in an attentive and helpful manner.
• Willingly strives at continuous quality improvement to achieve quality work the first time every time.
• Is willing to learn new procedures and develop new skills for the purpose of improving quality of care and services.
• Willingly participates as a member of work team(s) supporting the goals and objectives of the department and the district.
• When answering the telephone, is courteous to caller, clearly identifies department, name and takes a message or directs calls as necessary in a helpful manner.

Provides effective leadership and supervisory support to staff

• Selects qualified and competent employees
• Ensures that all employees and provided with appropriate orientation and in-services.
• Projects and coordinates sufficient staffing to meet departmental demands.
• Assures that qualifications and competencies of all employees are current.
• Conducts performance evaluations in a timely manner.
• Communicates Arbor Health’s vision, mission and strategic plan.
• Facilitates development of a team whose vision and priorities are aligned with organizational goals.
• Establishes performance expectations and provides coaching to achieve positive results.
• Empowers staff to make decisions by providing information and tools.
• Motivates staff and creates an environment where employees thrive.
• Fosters teamwork, effective communication and collaboration among all departments.
• Anticipates department needs relative to finances, space and resources and participate in annual budget process.
• Manages personnel resources and adjusts to changing workload, staff absence, and other needs within the parameters of staffing targets.
• Responsible to provide the tools, equipment, and resources for employees to work safely and efficiently.
• Monitors and ensure compliance with the department budget.
• Formulates, reviews and revises policies and procedures.
• Develops, implements, and monitors department quality and process improvement initiatives.
• Maintains compliance with regulatory and accreditation bodies.

Benefits Include:

Medical, Dental and Vision, 403(b) with a maximum match of 6% (match depends on years of experience in the healthcare field), Employer paid life insurance at 1x your annual rate of salary, Employer paid long and Short-term disability, EAP, PTO accrual (.0885/hr up to 40 hours/week) & Paid Sick Leave accrual (.0154/hr up to 40 hours/week), 7 paid holidays

Apply for this job

Salary Range:

Hourly Rate Min- $63.59 Max - $83.94/hr Starting pay will DOE

Closing:

Open until filled