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Arbor Health and Life Publications

Back to 2025 Annual Report (Spring 2026)

New and noteworthy in 2025

Primary care clinics

  • Increased chronic care management patients from 12 in 2024 to 111 in 2025.
  • Held drive-thru flu vaccine events in Packwood, Randle, Morton and Mossyrock.
  • Held Safe Kids summer event at Morton Elementary.
  • Partnered with Arbor Health Foundation to provide sports physicals at White Pass, Morton and Mossyrock high schools.
  • Participated in the Washington State Medical Assistant Apprenticeship program to provide hands-on clinical training, completing one and starting six more apprenticeships.

Diagnostic imaging

  • Implemented bone density studies.
  • Entered a partnership with Tacoma Community College for clinical x-ray experience for students.
  • Increased mammography services from four days a week to five.
  • Increased MRI services from two days a week to three.

Arbor Health Foundation

  • Provided $17,000 in employee scholarships.
  • Provided $82,097 in equipment purchases and employee-program and community support.
  • Created the Youth Health Education Fund of $15,000 to inspire high school students to work in health care.
  • Community support events:
    • Family Resource Fair.
    • Thrive After 55 Senior Resource Fair.
    • Mammos and Mocktails.
    • Joy in the Journey 5K Color Run.

Patient Access Department

  • Morton Hospital front desk and Emergency Department admitting staff registered over 21,000 encounters and took in over $85,000 in up-front collections, a 163% increase compared with 2024.
  • Radiology scheduling staff set more than 4,000 appointments.
  • Rehabilitation authorization personnel completed over 800 referrals.

Health Information

  • Management Department
  • Processed over 3,000 medical record release requests for patients.
  • Coded over 50,000 encounters, with a total accuracy rate of 98.33%.

Facilities and engineering

  • Repaired and resurfaced a large sinkhole in front of the hospital.
  • Resurfaced the Randle Clinic ramp entrance.
  • Replaced two rooftop HVAC units.
  • Resurfaced the west parking lot.
  • Replaced the kitchen hood fire suppression system.

Community sponsorships

  • Packwood Mountain Festival 5K—sponsor.
  • Mossyrock Independence Day 5K and 8K—organizer and sponsor.
  • Onalaska Apple Fun Run—sponsor.
  • Packwood Trail Days.
  • DPA Memorial Walk.
  • Sasquatch Trot 5K.
  • East Lewis County Chamber Bowling Tournament.
  • Gifford Pinchot Fungi Festival.
  • Mossyrock Junior High football uniforms.
  • Vikings of Tomorrow Golf Tournament.
  • Onalaska School District crisis kits.
  • Youth sports in White Pass, Morton, Mossyrock and Onalaska.

Hospital equipment

  • Installed new operating room lights.
  • Installed a new instrument washer in the Central Sterilization Department.
  • Purchased a new Dietary Department grill.
  • Purchased ultrasound equipment for the Emergency Department.

Patient care

  • Purchased recliners for added comfort for inpatients.
  • Expanded Wound Care Clinic hours.
  • Purchased comfort furniture for palliative care patients' family members.
  • Created a new patient menu system for meal choices.

Rehabilitation services

  • In partnership with Arbor Health Foundation, installed the Solo-Step Overhead Track System for patient safety during physical therapy.
  • Reinitiated Fiberoptic Endoscopic Evaluation of Swallowing (FEES) in our Speech-Language Pathology Department.
  • Achieved additional advanced certifications among staff.

Community wellness

  • Conducted three free Lunch & Learn events:
    • Alzheimer's and Dementia.
    • Navigating Medicare, Medicaid & Post-Acute Care (in partnership with Cornerstone Insurance).
    • Living Long and Living Great.
  • Arbor Health Joy in the Journey 5K and Health Fair.
  • Random Acts of Kindness campaign.

Categories: Noteworthy