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Coronavirus Disease

Information about COVID-19 (Coronavirus Disease), including available testing, restrictions to our visitors policy, hospital entry points and other related information.

COVID-19 (Coronavirus Disease) Information

We encourage our community members to obtain information on this virus outbreak from trusted sources such as the Washington Department of Health.

Arbor Health Coronavirus News

Daily COVID-19 Numbers

According to the Washing Department of Health, as of April 1, 2020 at 11:59 p.m.

  • Washington State positive cases: 6,585
  • Washington State negative cases: 79,418
  • Lewis County positive cases: 12

Arbor Health takes patient privacy seriously

We recently had a situation arise that made it appear as if an Arbor Health staff member had revealed a patient’s personal health information (PHI). If true, this would have been a HIPAA violation. This is a good opportunity for us to remind our community that we take our patients’ privacy extremely seriously. We go to great lengths and expense to ensure patient information is kept private. However, if you ever suspect there has been a privacy violation at any Arbor Health facility, we encourage you to contact us. You are welcome to leave a message on our website, call our compliance officer at 360-496-3585, stop by the hospital and speak with him or speak with the clinic manager who will provide the information to the compliance officer. It is our vow to you that we take your privacy seriously.

Local doctor advises on how to avoid catching and spreading Coronavirus.

First positive COVID-19 test at Morton Hospital

As of Thursday, March 26th, 2020, Arbor Health, Morton Hospital has tested a total of 73 patients for COVID-19, or “Coronavirus.” We had our first positive COVID-19 patient come in earlier this week. We are very pleased to report that the patient, a member of our East Lewis County community, is self-quarantining and recovering at home.

We encourage everyone to follow the public instruction of “social distancing.” To put it plainly, stay away from people who are not in your immediate family. We initiated a Coronavirus Hotline for our established patients and East Lewis County community members who have symptoms of a fever, a new cough or shortness of breath. The number for the hotline is 360-624-5869.

Free self-symptom check available online

The Atlanta, GA-based Emory University launched a free self-triage tool for patients concerned about COVID-19, C19check.com. The tool utilizes the latest Center for Disease Control (CDC) data and the Emory-validated algorithm to help the public understand their symptoms and provide educational information about how to seek care. The online tool allows people everywhere to assess how likely it is that they have contracted the novel coronavirus.

The site, of course, is for educational purposes and not a replacement for a healthcare provider evaluation. Arbor Health, Morton Hospital advises our community members to call our Coronavirus Hotline if they are concerned about symptoms as seen below.

Coronavirus Hotline for established patients and community members

As a service to our hospital district residents and other established patients, we have started a Coronavirus Hotline, staffed by medical providers and registered nurses. This service is intended to provide assistance for our patients' concerns and advised them when to seek medical attention. The hotline number is 360-624-5869.

The Washington State Department of Health also offers a hotline which is open seven days a week from 6 a.m. to 10 p.m. That number is: 1-800-525-0127.

Cancellation of all elective procedures

Effective March 18, 2020, we have canceled all elective non-urgent procedures and radiology screenings. Diagnostic screenings will continue as normal. We encourage you to call your primary care provider for more information.

Patient Visitation Restrictions

The health and safety of Arbor Health patients and staff is our primary concern. We are working diligently to provide protection to those in our facilities from COVID-19 (Coronavirus) exposure as well as prepare for future patients’ needs.

In an effort to protect our patients and staff from unnecessary exposure, we have implemented the following restrictions.

  • Custodial Care residents are limited to video visits, only. The exception are those who are at the end of their lives.
  • All patients and visitors are required to enter through the Emergency Department entrance. The front doors are locked.
  • All visitors and patients will be screened on entering the building. Please expect to wait in line.
  • Visitors may be denied access if they meet any of the Coronavirus Disease criteria in the screening.
  • Patients that meet the criteria in the screening may be denied elective services. Patients seeking diagnostic services will be provided appropriate protective equipment, such as a face mask, before moving to the lobby.
  • Hospital visiting hours are reduced to 10 a.m.-5 p.m.
  • Only one support person over the age of 16 will be allowed per Acute Care patient (or two for patients under 18-years old.)
  • Waiting areas are limited to one support person over the age of 16 per patient (or two for patients under 18-years of age.)
  • Visitation for suspected or positive-testing patients will be restricted until we establish a video visitation option.
  • No visitors under 16-years old. They should only enter the hospital if seeking treatment.
  • The cafeteria and hospital gift shop are closed to the public until further notice.

Frequently Asked Questions

What should I do if I feel sick?

Everyone should think an illness with fever, cough, or shortness of breath could be COVID-19 and take steps to protect others in the community and household from the disease. Call your healthcare provider. People who are sick need to stay home. If they must be around other people, they should wear a mask.

What should I do if I have symptoms or been exposed?