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Hospital Policies

As required by the Washington Department of Health, the following hospital policies are available for public viewing

Admissions policy

  1. Arbor Health, Morton Hospital, will not deny admission to any patient due to gender, race, color, religion, ancestry, financial class or national origin.
  2. Patients admitted to the hospital will go through the admission process that is coordinated by the Admitting Department.
  3. The Admitting Department is staffed 7 a.m. to 10 p.m. seven days a week.
  4. Admission takes place in the general Admitting Department area and the Emergency Department area.
  5. The Admitting Department clerk will admit each patient in a professional, empathetic and time-efficient manner.

The following procedure is intended for patients whose medical condition allows time for normal processing:

  1. The patient's physician will notify the RN or Health Unit Coordinator of the admission.
  2. RN or Health Unit Coordinator will notify Admitting Department of patient name, patient type, attending physician, room number and admitting diagnosis.
  3. If the patient is in acute distress or if any delay in transporting him/her to the patient care unit would be hazardous, have him/her transported to the assigned patient care unit immediately or the Emergency Department if the bed is not ready. The admissions process will then be completed in the patient's room when it is appropriate or by a family member in the Admitting Department.

The Admitting Department clerk will:

  1. Introduce herself/himself to the patient.
  2. If the patient is an Emergency Room admit, get his/her name and date of birth, put patient in triage and inform RN of the triage.
  3. If patient is having chest pains, is bleeding profusely, short of breath, in severe trauma or severe pain, has a penetrating eye injury, a chemical eye injury, psychiatric disturbances or shows signs of substance abuse, or the patient is pregnant and in pain, take him/her directly back to the Emergency room—do NOT put him/her in triage.
  4. Advise the patient that information will need to be obtained to produce the patient's hospital record.
  5. Enter the patient's demographic and insurance information and the admitting physician in the computer system.
  6. If the patient's demographic and insurance information is present in the computer system, verify all information and update as needed. Follow the appropriate form on the computer screen.
  7. Add any biller notes applicable.
  8. Obtain the patient's insurance information and the patient's spouse's insurance information if applicable and scan into medical record.
  9. Obtain and scan photo identification into medical record.
  10. Obtain employment information.
  11. Enter any other information requested on the computer screen.
  12. Follow each insurance carrier's policies and procedures, Medicare, Medicaid or Worker's Compensation as it applies to the patient.
  13. The computer will generate the Admission Summary Sheet (facesheet) and Consent for Treatment.
  14. If the patient has Medicare or a Medicare HMO and is being admitted as an inpatient, print two copies of the Important Message from Medicare and make sure the patient or family member signs and receives a copy.
  15. Review the Consent for Treatment with the patient.
  16. Have the patient or patient's legal representative sign the Consent for Treatment. Legal guardians must produce legal documentation. A minor under the age of 18 must have a parent sign for treatment. There are exceptions to this. Please follow state law.
  17. The Admitting Department Clerk will give a copy of the Consent for Treatment to the patient.
  18. Collect any co-payments at this time, or refer the patient or family for financial assistance.
  19. Ask all patients 18 years or older if they have an advance directive. If they have one, put it in the patient's chart.
  20. The Admitting Clerk will give the patient a HIPAA Notice of Privacy Practice and a Friends, Family, Visitor Notification Form to acknowledge and complete.
  21. Reiterate to the patient that any valuable should be sent home with family members or be kept in the hospital safe. (See Patient Valuable Policy and Procedure.)
  22. If the patient has Medicare, a Medicare questionnaire will be completed and entered into the computer.
  23. If the patient is an Emergency room patient, a wristband will be printed, and the Admitting clerk will place a wristband on the patient's wrist.
  24. The Admitting clerk will take all completed and signed paperwork to the Health Unit Coordinator if the patient is being admitted to floor, or to the Emergency room if patient is being registered for Emergency room.

End-of-life care policy

Arbor Health, Morton Hospital, respects a patient's right to accept or refuse medical treatment, including forgoing or withdrawing life-sustaining treatment or withholding resuscitative services.

Patients are involved in decisions about their care, treatment and services provided. The patient's wishes, as documented on the POLST (physician orders for life-sustaining treatment) or advance directives, will be honored.

Arbor Health, Morton Hospital, does not participate in the Washington State Death with Dignity Act I-1000.

Purpose: To provide an appropriate continuum of care that includes end-of-life. The key components of end of life care is a patient-centered focus of compassionate care that is guided by a sense of respect, empathy and concern, and that addresses the unique needs of patients and their families.

Reproductive health policy

Language services policy