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Arbor Health, an equal-opportunity employer, offers competitive compensation and excellent benefits for our employees.

Arbor Health is committed to providing a drug-free work environment. Pre-employment substance abuse screening is required as a condition of employment.

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Clinical Informatics Supervisor (Full-time)


Information Technology




The Clinical Informatics Supervisor serves as the liaison between the hospital’s clinical areas and the IT department. This includes the primary responsibility of determining the needs and requirements for clinical applications in acute and ambulatory healthcare settings. The Clinical Informatics Supervisor will lead the evaluation, selection, and implementation of clinical systems (i.e. EMR, PACS, digital imaging, etc.). This position serves as a clinically trained professional liaison between Information Systems, Nursing Services, Administration, and any other departments necessary that provide patient care. The Clinical Informatics Supervisor uses expertise to develop, implement, and evaluate projects for the facility to best facilitate its clinical usefulness. This position arranges for staff training and performance improvement of systems implemented/utilized. This position engages in significant interaction with physicians, clinical staff, vendors, support personnel, administration, peers, clients, and others to optimize the use of clinical systems through education and training, quality outcomes, and providing support in accordance with organizational goals. Develops/modifies policies and procedures impacted by information systems.

Minimum requirements:

  • High School or equivalent is required.
  • Associates Degree in a health-related field, informatics, computers or business required.
  • Bachelors degree preferred.
  • One to two years of EMR experience and Pyxis preferred.
  • Must be knowledgeable of new trends in clinical practice and information systems, and be able to apply data processing technology for clinical and physician service areas.
  • Ability to act independently and complete projects from beginning to end and with minimal supervision, professional demeanor and excellent communication and interpersonal skills to effectively interact with system users, physicians, Hospital leadership, and vendors; ability to communicate in English; both verbally and in writing; proficient in MS Office programs; excellent communication skills. Strong ability to translate technical terminology for consumption by non-technical audiences.

Primary job responsibilities:

  • Demonstrate proficiency with Cerner computer programs.
  • Troubleshoot and problem solves problems or issues that may be inhibiting the flow of information in Cerner EMR.
  • Assesses the accuracy of information in EMR through chart audits and feedback to clinical staff.
  • Analyze data and make changes in coordination with other departments.
  • Schedules, presents and evaluates the training of staff utilizing Cerner EMR system.
  • Deliver regular reports that clearly communicate the results and/or progress of clinical systems initiatives.
  • Develop and implement auditing and review processes to ensure project goals and objectives are met.
  • Demonstrates leadership and organizational ability.
  • Demonstrates the ability to clearly and effectively communicate verbally and in writing with all staff.
  • Work with the Cerner team to develop and implement EMR updates or changes.
  • Participates in QI processes. Prepares documentation for QI meetings.
  • Coordinate the collection and analysis of metrics that relate to benefits realization and the return on investment in clinical information systems.
  • Other duties as assigned.

Standard for portrayal of mission and values:

  • Employee demonstrates and fosters the Lewis County Hospital District No. 1 core values of - One team, on Mission. Go out of your way, to brighten someone's day. Own it, embrace it. Care like crazy. Motivate, elevate, appreciate. Know the way, show the way, ease the way. Find joy along the way.
  • Employee demonstrates and fosters the mission of Lewis County Hospital District No. 1 to foster trust and nurture a healthy community.
  • Is cooperative and supportive to others within the department and hospital providing care and services.
  • Treats individuals including patients, co-workers, supervisors, management, patient families, physicians, volunteers, visitors, and others with respect, dignity and fairness.
  • Behaves professionally and ethically in all interactions with patients, co-workers, supervisors, management, patients' families, physicians volunteers, and others.
  • Is consistently courteous to patients, co-workers, supervisors, management, patient’s families, physicians, volunteers, and others; greets individuals and provides assistance and direction in an attentive and helpful manner.
  • Willingly strives at the continuous quality improvement to achieve quality work the first time every time.
  • Is willing to learn new procedures and develop new skills for the purpose of improving quality of care and services.
  • Willingly participates as a member of the work team(s) supporting the goals and objectives of the department and the district.
  • When answering the telephone, is courteous to the caller, clearly identifies department, name and takes a message or directs calls as necessary in a helpful manner.

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