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Medical Assistant Certified - Randle Clinic (full-time)

Category:

Clinical

Status:

Full-time

Schedule:

Full-time

Description:

The Medical Assistant Certified provides professional care to patients who present with urgent, emergent, chronic, or potential health problems. Provides patient care services under the direction of the provider and/or physician. Works as a team with other clinic staff in providing timely and appropriate patient services, including phone triage and patient teaching/instruction. Assists the provider and/or physician in minor procedures as directed.

Minimum qualifications:

  • High school diploma or equivalent required.
  • Current Washington State Medical Assistant-Certification. Current American Heart Association BLS Certification or must be obtained within 30 days of hire.

Primary job responsibilities:

Participates in the planning, implementation, and evaluation of nursing care according to established standards.

  • Demonstrates knowledge of pathophysiology and the disease process by thorough, accurate assessments and documentation of same.
  • Alerts appropriate staff members to pertinent information regarding changes in patients' condition in order to ensure safe care.
  • Documents accurately, promptly, and appropriately according to clinic procedure, including condition, treatment initiated, and results.
  • Provides accurate and appropriate information to provider.
  • Adjusts care to the age-related needs of the patient.
  • Provides and/or assists medical assistant functions.
  • Administers medication and treatment according to procedure/protocol for MA's. Documents what is given and patient response to treatment or medication.
  • Updates Medication Administration Record in patient's chart to reflect physician orders.
  • Performs therapeutic and diagnostic procedures as prescribed; UA'S only.
  • Keeps rooms neat and uncluttered.
  • Participates in holistic approach in assessing the patients through documentation, on appropriate forms.
  • Demonstrates sensitivity to patients' emotional, social and mental health needs.
  • Participates in plan of care and reports changes and/or concerns to provider.
  • Identifies the psycho-social characteristics of patients.
  • Approaches age-related needs appropriately.
  • Provides training for self-care according to patient capabilities.

Maintains a safe environment

  • Observes all infection control and safety policies and procedures.
  • Assures patient compliance with safety precautions.
  • Demonstrates knowledge of clinic emergency procedures and codes.
  • Provides adequate protection of patient during care and transport.
  • Maintains medical emergency kit with appropriate equipment.
  • Replaces sharps containers as needed.
  • Contributes to an efficient, cohesive, and coordinated clinic by using good communication skills.
  • Answers phone promptly, checks voice mail frequently, and delivers messages to appropriate staff members.
  • Conducts patient care in a professional manner while demonstrating a caring and compassionate attitude.
  • Documents care as directed.
  • Keeps provider informed of patient responses, complaints, or other problems.
  • Accepts direction and guidance from provider.
  • Attends a minimum of 16 hours of continuing education in health care per year.
  • Responds to stressful situation in mature, calm manner.

Utilize knowledge of basic nursing principles.

  • Administers routine immunizations, therapeutic injections and skin tests. Documents appropriately. Educates parents/patient on waiting times and expected reactions.
  • Obtains blood pressure, pulse, respiration's, and temperature on all patients unless provider specifies otherwise. Informs provider of unusual changes.
  • Obtains weight on all patients.
  • Peak flow measurement obtained on all patients with symptoms of severe respiratory distress, and/or complaints of asthma exacerbation.
  • Pulse oxymetry obtained on all patients with severe respiratory symptoms.
  • Assists with emergencies as needed.
  • Provides accurate, complete, legible and timely documentation of all nursing procedures in the medical record.
  • Assists with medical exams and surgical procedures as needed.
  • Demonstrates awareness of current state, federal and local laws governing the delivery of care.
  • Uses appropriate reporting mechanisms as required by state laws.
  • Respects the dignity, confidentiality and privacy of all patients. Obtains appropriate authorizations and consents for treatment.
  • Obtains appropriate authorizations and consents for treatment.
  • Provides open and timely communication with patients, families and their significant others.
  • Provides sufficient information to allow patients and their significant other to participate in the patient's care.
  • Provides educational resources to the patient/family as appropriate.
  • Demonstrates commitment to education and sharing of knowledge.
  • Assist in the orientation of new personnel to the office.
  • Obtains ongoing education consistent with the level and area of practice.
  • Maintains current CPR and other appropriate certifications.
  • Ensures that appearance and personal conduct are professional at all times.
  • Works at maintaining a good rapport and a cooperative working relationship within the office.
  • Complies with all organizational policies regarding ethical business practices.
  • Required to cover for vacation or sick days at other hospital owned clinics when requested.
  • Other duties as assigned.

Standard for portrayal of mission and values:

  • Employee demonstrates and fosters the Lewis County Hospital District No. 1 core values of - One team, on Mission. Go out of your way, to brighten someone's day. Own it, embrace it. Care like crazy. Motivate, elevate, appreciate. Know the way, show the way, ease the way. Find joy along the way.
  • Employee demonstrates and fosters the mission of Lewis County Hospital District No. 1 to foster trust and nurture a healthy community.
  • Is cooperative and supportive to others within the department and hospital providing care and services.
  • Treats individuals including patients, co-workers, supervisors, management, patient families, physicians, volunteers, visitors and others with respect, dignity and fairness.
  • Behaves professionally and ethically in all interactions with patients, co-workers, supervisors, management, patients' families, physicians volunteers, and others.
  • Is consistently courteous to patients, co-workers, supervisors, management, patient’s families, physicians, volunteers and others; greets individuals and provides assistance and direction in an attentive and helpful manner.
  • Willingly strives at continuous quality improvement to achieve quality work the first time every time.
  • Is willing to learn new procedures and develop new skills for the purpose of improving quality of care and services.
  • Willingly participates as a member of work team(s) supporting the goals and objectives of the department and the district.
  • When answering the telephone, is courteous to caller, clearly identifies department, name and takes a message or directs calls as necessary in a helpful manner.

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