Outstanding Direct Patient Care Service Award Criteria and Rewards

Selection Criteria

1. Achieves exemplary performance to ensure the patient has the best experience.
2. Regularly contributes to the team by pitching in and problem solving where needed.
3. Demonstrates dignity and integrity in interactions with those we serve.
4. Communicates clearly and effectively to promote positive relationships.
5. Regularly collaborates with other departments in the cross-functional team and contributes ideas to ensure an optimal patient experience.
6. Demonstrates a proactive approach and caring attitude that shows their strong commitment to the Mission, Vision and Core Values of Arbor Health.
7. Has made significant contributions to the organization and department’s success.
8. Understands and adheres to Arbor Health’s Policies and Procedures.
9. Serves as a role model to our Community.

Rewards for the Recipient

• Recognition Certificate
• Choice of $25 credit to either the Arbor Health Online Store or Arbor Health Gift Shop
• Featured in the Arbor Health Happenings, website and social media pages.
• Recognized at the Annual Employee Recognition event.
• Eligible for the Employee of the Year award.