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2022 Core Value Award Recipients

January 2022

Outstanding Direct Patient Care
Service Excellence Award

Brenda Demarest, Patient Access Representative

Employed Since 04/28/2008
“One team, One Mission”
Nominated by: Karma Gacke

“It is really hard to choose just one of these core values because Brenda demonstrates all of them each day. She is always trying to help our area work as one unit/team. Whenever we have a patient that is a little harder to deal with Brenda is willing to work with them and help solve the issue. When they leave our facility, they usually leave with a smile on their face. She makes each one of us feel like she really and truly cares about us as individuals. We couldn’t have a better person who knows the way and shows us the right way, which eases the way for us and the patients that we are helping each day. Not only does she give her all to our patients, but she also gives her all to all of the staff.”

Karma Gacke, Patient Access

Outstanding Non-Direct Patient Care
Service Excellence Award

Carrie Anderson, Pharmacy Technician

Employed since 05/07/2007
“One team, one Mission”
Nominated by: Erica Pratt

“Carrie is dependable and valuable part of our pharmacy team. She is willing to help staff members from various departments to make sure our patients are taken care of. She is helpful and kind even when she is busy. She has worked beyond her scheduled hours and taken calls at home to our staff. She works very hard on our inventory and ordering medications. She makes sure all medications are stores correctly and not expired. She is always going above and beyond in her position. Her knowledge of the pharmacy department is invaluable to Arbor Health!”

Erica Pratt, Interim Pharmacy Director

February 2022

Outstanding Direct Patient Care
Service Excellence Award

Jayme Gawlik, Rehabilitation Services Scheduler

Employed Since 12/23/2005
“Go out of your way to brighten someone’s day”
Nominated by: Teresa Ashe

“Jayme goes above and beyond to share her smile and help with every patient. She goes above and beyond to give her patients comfort and care. She could teach a class on kindness. She is an asset to Arbor Health. She treats everyone like a loving family member. We are blessed to have her as part of our team.”

Teresa Ashe, Lab Lead

Outstanding Non-Direct Patient Care
Service Excellence Award

Stacey Dotson, Clinic Receptionist

Employed since 03/18/2020
“Know the way, Show the way, Ease the way”
Nominated by: Char Hancock

“Stacey is a can-do type of person. She sees a challenge or project and does not hesitate to volunteer and help where help is needed. We have had to move providers, staff, etc., multiple times. Stacey has taken on many of these moves. She is organized and gets the job done quickly and efficiently. Stacey is kind, considerate, fun and an all-around great team member. We appreciate her more than words can say!”

Char Hancock, Clinic Staff Manager

March 2022

Outstanding Direct Patient Care
Service Excellence Award

Stacey Erdahl, Patient Access Supervisor

Employed Since 06/02/2020
“One team, One mission”
Nominated by: Sherry Sofich, Brenda Demarest & Emily Gacke

“Stacey is always willing to help out where she is needed and helps those of us that are still learning our way around. She never gets upset of frustrated. She contributes to the team by pitching in and problem solving where needed. Stacey covers where needed and never complains. She is good with our patients and staff. Stacey is someone who always show up to work. Through rain, ice, snow, flooding, and sunny days—we can always count on her. She’ll pick up additional shifts, work extra hours, cover the ER on the weekends and evenings, help Rehab and will do whatever she can to help. Stacey is caring and compassionate person and an asset to our company.

Sherry Sofich, Revenue Cycle Director
Brenda Demarest, Patient Access Lead
Emily Gacke, Patient Access Representative

Outstanding Non-Direct Patient Care
Service Excellence Award

Teresa Thornton, Accountant

Employed since 05/12/2004
“One team, One mission”
Nominated by: Katelin Forrest


“Teresa works collaboratively, exemplifying One team, One mission. She often takes on additional responsibilities to ensure both employees and the facility have what they need, ensuring that her job is done efficiently and without error. Teresa takes pride in her work and is always willing to assist with whatever is needed. Teresa is an asset not only to the Finance Team but also to the organization.”

Katelin Forrest, HR Generalist

Outstanding Leadership Award

Edwin Meelhuysen, Rehabilitation Services Director

Employed since 04/22/2019
“One team, One mission”
Nominated by: Diane Markham

“Edwin is the Arbor Health leader I call when I want to brainstorm something, anything. Even if it doesn’t necessarily affect his department, he’s willing to take the time to let me bounce ideas off him. He’s very creative person and he’s willing to speak up, two attributes that I greatly appreciate. Edwin always has a smile on his face, a good word and is ready to help. He carries himself in such a way that he emits optimism. His attitude is contagious to those around him. Edwin is an amazing team player, day in and day out.

Diane Markham, Marketing & Communications Manager

April 2022

Outstanding Direct Patient Care
Service Excellence Award

Nicole Clevenger, Rehabilitation Services Scheduler

Employed Since 02/09/2015
“Know the way, show the way, ease the way” and “Go out of your way to brighten someone’s day”
Nominated by: Dr. Travis Podbilski and Jayme Gawlik

“In scheduling appointments for patients, she goes out of her way to brighten someone’s day all the time. Recently when a patient needed to arrange transportation and she needed to reschedule, Nicole went beyond and called the patient back with a time that would work best for the patient’s schedule. She is so very kind to all the patients that come here for therapy. She is a great asset to Arbor Health and the Rehab Department.”

Jayme Gawlik, Rehabilitation Services Scheduler

May 2022

Outstanding Direct Patient Care
Service Excellence Award

Shelly Cheney, Medical Assistant

Employed Since 03/18/2020
“Know the way, show the way, ease the way”
Nominated by: Char Hancock
“Shelly constantly strives to help others and lighten their load. The example that she sets creates a cohesive workplace and an environment of teamwork. She always jumps in to help others with their work or in training/education. Shelly is an amazing member of our team.
Char Hancock, Clinic Staff Manager

June 2022

Outstanding Direct Patient Care
Service Excellence Award

Rosa Battrick, LPN

Employed Since 03/31/2020
“Know the way, show the way, ease the way”
Nominated by: Char Hancock
“Rosa is always willing to share her knowledge and expertise with others. She is a wonderful teacher and is patient and kind. She has been a constant in the Morton Clinic for many years. Rosa’s willingness to teach and elevate others is beyond compare. She has successfully mentored many of the medical assistants that we have in the clinic, even if they have already had a degree. She has elevated their knowledge by one-on-one teaching and example.
Char Hancock, Clinic Staff Manager

Outstanding Non-Direct Patient Care
Service Excellence Award

Julie Hansen, Clinic Receptionist

Employed Since 03/8/2020
“Know the way, show the way, ease the way”
Nominated by: Char Hancock
“Julie has been very instrumental in the training of new receptionists. We have had more than our share of turnover in the last year, but Julie has eased the way tremendously. The job is complex and a bit stressful, but Julie can instill confidence by her patience and kindness. Julie is an asset to Arbor Health.
Char Hancock, Clinic Staff Manager

July 2022

Outstanding Direct Patient Care
Service Excellence Award

Lundee Jesus, Radiologic Technologist

Employed Since 01/18/2022
“Go out of your way to brighten someone’s day”
Nominated by: Brandy Childress

“My mom came in earlier this month for a diagnostic mammogram. She was not looking forward to this due to unpleasant exams in the past. Lundee was wonderful. She was so patient and accommodating that it put my mom at ease and made the entire process easier.
By Lundee taking the extra time and really putting her patient first, it made this four-hour appointment so much more bearable, and my mom and I greatly appreciated it. This day had the potential to be very difficult and stressful, the only reason it wasn’t was because of Lundee. She is a great example of so many of our core values.”
Brandy Childress, Clinic Manager

Outstanding Non-Direct Patient Care
Service Excellence Award

Jamie Brazil, HR Assistant

Jamie Brazil,
HR Assistant
Employed since 10/21/2021
“Care like crazy”
Nominated by: Katelin Forrest

“Jamie consistently goes out of her way to ensure new staff feel welcome and have a great on-boarding experience. She is passionate about her work and goes out of her way to help others. She not only has our team’s back, but she cares for all our staff and patients.
On Friday evening, July 15th, Jamie went to Olympia to pick up a supply that was crucially needed for the hospital. She did this without hesitation. This is just one of the many examples of how Jamie shows that she cares like crazy and that we are one team with one mission.
Katelin Forrest, HR Generalist

Outstanding Leadership Award

Julie Johnson, Quality Manager

Julie Johnson,
Quality Manager
Employed since 09/21/2010
“Own it, embrace it”
Nominated by: Edwin Meelhuysen

“Julie volunteered to help with the Independence Day 5K, 8K. She then helped me to brainstorm about registration and making it run smoothly. A few days before the event she along with a few others volunteered to help prepare the registration packets and at that point she volunteered and agreed to take over the registration process.
I cannot tell you how much that helped to make the event a success. She took ownership and then created workarounds when things unplanned occurred, namely large e registrations. She contributed in a large way to the positive perception of the participants in the event. She is always ready to help when needed.
Edwin Meelhuysen,
Rehab and Community Wellness Director