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Arbor Health is a great place to work. In addition to being an equal-opportunity employer, offering competitive compensation and excellent benefits for our employees, we truly appreciate and value our staff. One of the ways we demonstrate our appreciation is our Employee Recognition Program.

If you are ready for a new adventure in life, we want to invite you to consider a job in an organization that prides itself in community support, employee engagement and financial stability. We believe we are “just what the doctor ordered” for you.

Arbor Health is committed to providing a drug-free work environment. Pre-employment substance abuse screening is required as a condition of employment.

Information regarding the Family and Medical Leave Act (FMLA) can be found here.

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Health Information Management Clerk - (Full-time)






The Health Information Management Clerk is responsible for the day to day operation by assembly/analysis all patient charts, answer all telephone calls including the ones pertaining to medical records and the release of information (ROI), scanning records into the system. Process all L&I documentation chart notes mail to L&I in order to get a claim started, assist staff and physicians who may come to HIM department with questions, maintain strict confidentiality at all times regarding patient information.

Minimum qualifications:

  • High school diploma or GED equivalent. Medical Office preferred.
  • Medical Records or physician office medical record cler experience preferred.
  • Comfortable with computer applications.
  • Excellent organizational skills with demonstrated time management skills. Ability to multi-task and prioritize.
  • Ability to communicate effectively both written and verbal.
  • Ability to be flexible and demonstrated ability to be adaptable.
  • Can operate a computer, copy machine, 10-key, phone, and fax efficiently.

Primary job responsibilities:

  • The Health Information Management Clerk acts as a primary contact person in the HIM department. Answers incoming phone calls and directs as appropriate. Assists other hospital personnel and medical staff that come to the HIM department.
  • Assembles all discharged charts. This includes ER, Short Stay, Surgical, Inpatient, and Skilled Swing Bed.
  • Performs discharge analysis on all charts to ensure the presence of required reports and provider signatures. Incomplete records are routed to appropriate personnel for completion. Notifies providers of incomplete charts.
  • Scans all discharged charts per chart order, all loose sheets, documentation from outside facilities into the computer per department protocol.
  • Completes L & I form and sends to the appropriate agency.
  • Responsible for release of information. Verify legality of requests for health information while conforming with all applicable state, federal and hospital requirements. Maintains strict confidentiality of all patient information.
  • Knowledgeable in the use of all office equipment and computers in the HIM department.
  • Able to work under stress, maintaining a professional demeanor.
  • Ability to work with minimal supervision.
  • Provides Administrative assistance as necessary to Health Information Management Director and other tasks as assigned.

Standard for portrayal of mission and values:

  • Employee demonstrates and fosters the Lewis County Hospital District No. 1 core values of - One team, on Mission. Go out of your way, to brighten someone's day. Own it, embrace it. Care like crazy. Motivate, elevate, appreciate. Know the way, show the way, ease the way. Find joy along the way.
  • Employee demonstrates and fosters the mission of Lewis County Hospital District No. 1 to foster trust and nurture a healthy community.
  • Is cooperative and supportive to others within the department and hospital providing care and services.
  • Treats individuals including patients, co-workers, supervisors, management, patient families, physicians, volunteers, visitors and others with respect, dignity and fairness.
  • Behaves professionally and ethically in all interactions with patients, co-workers, supervisors, management, patients' families, physicians volunteers, and others.
  • Is consistently courteous to patients, co-workers, supervisors, management, patient’s families, physicians, volunteers and others; greets individuals and provides assistance and direction in an attentive and helpful manner.
  • Willingly strives at continuous quality improvement to achieve quality work the first time every time.
  • Is willing to learn new procedures and develop new skills for the purpose of improving quality of care and services.
  • Willingly participates as a member of work team(s) supporting the goals and objectives of the department and the district.
  • When answering the telephone, is courteous to caller, clearly identifies department, name and takes a message or directs calls as necessary in a helpful manner.

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Open until filled