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Arbor Health is a great place to work. In addition to being an equal-opportunity employer, offering competitive compensation and excellent benefits for our employees, we truly appreciate and value our staff. One of the ways we demonstrate our appreciation is our Employee Recognition Program.

If you are ready for a new adventure in life, we want to invite you to consider a job in an organization that prides itself in community support, employee engagement and financial stability. We believe we are “just what the doctor ordered” for you.

If you have employment questions, please contact Jamie Brazil at

Arbor Health is committed to providing a drug-free work environment. Pre-employment substance abuse screening is required as a condition of employment.

Information regarding the Family and Medical Leave Act (FMLA) can be found here.

Information regarding Machine Readable Files – Transparency in Coverage can be found here HMA Link:

Chief Nursing Officer/Chief Quality Officer (Full Time)




Minimum qualifications:

  • Bachelor’s degree in Nursing required. Master’s degree in Nursing preferred.
  • CPHQ certification preferred. National nurse executive certification preferred.
  • Graduate of an accredited school of nursing. Current licensure to practice in Washington State as a Registered Nurse (RN)
  • Maintains clinical credentials and competencies to be able to work clinically.
  • Current Basic Life Support (BLS) Certification or must be obtained within 30 days of hire through American Heart Association (AHA) or equivalent organization.
  • Minimum of five years progressively responsible work in healthcare management. With three years work experience directly involving quality management/improvement, process design, and organizational development. Knowledge of QI/QA methodologies, core measures, state and national initiatives, accrediting standards, and regulatory agency requirements.
  • Minimum of three years experience in patient care services management required. Prior experience as a Chief Nursing Officer preferred. Critical Care Nursing experience preferred.
  • The ability to demonstrate leadership, managerial ability, good interpersonal relationships, and the application of sound administrative principles.

Primary job responsibilities:

Chief Nursing Officer

  • Knows and practices the prescribed philosophy, purpose, policies, and standards of Nursing/Patient Care Services.
  • Organizes, directs, and administers the Nursing/Patient Care Services in order to provide the level of care required by current medical and nursing standards.
  • Plans and coordinates with the CFO, utilizing the respective Nursing Leadership members for planning the budgeting requirements for personnel, supplies, and equipment.
  • Responsible for cost controls to insure maximum effectiveness of funds expended from the approved departmental budgets.
  • Supports and develops Nursing/Patient Care Services in the coordination of the employee selection process, work assignments, performance evaluations, and staff development for these services.
  • Maintains continuing quality assessment and improvement analysis and evaluation of patient care delivery and communicates with Administration on the activities/issues of Nursing/Patient Care Services.
  • Plans and recommends to Administration new facilities or equipment, or modification thereto, needed to provide patient care.
  • Recommends, supports, and participates in education services, programs of education, and training, including orientation of new employees. Encourages and facilitates the professional advancement of employees by affording opportunities for further education and experience.
  • Recommends the modification, addition, or deletion of personnel policies to insure reasonable hours and acceptable working conditions to provide patient care coverage.
  • Initiates and participates in problem-solving, policy-forming conferences for Nursing/Patient Care Services. Maintains close coordination with all department to insure continuity and collaboration of services.
  • Insures that cordial relationships are maintained with patients, their families and friends, clergy, and other interested groups in the community.
  • Participates in policy decisions that affect Nursing/Patient Care Services in the Hospital.
  • Participates in the Administrative Counsel, Board of Trustee, and Medical Staff Meetings.
  • Responsible for the implementation, monitoring and evaluation of performance improvement and QI.
  • Participates in Administrator on Call rotation with the CEO and senior administrative leader

Chief Quality Officer

  • Acts as a resource person to the administrative team, department managers, medical staff, and staff on all performance improvement activities.
  • Directs the activities of the clinical quality improvement program and oversee the data collection, reporting and evaluation for improvement initiatives.
  • Works with department staff and managers to establish quality indicators and develop trend analyses of performance. Coordinate with responsible staff to assure required documentation.
  • Selects, develops and trains staff and others in the use of quality improvement tools and techniques including statistical analysis of data.
  • Motivates staff in the adoption of a corporate culture driven to achieve excellence through continuous quality improvement.
  • Chair the Quality Improvement Committee, lead the Quality Improvement Oversight Committee, and participate on other performance improvement teams as needed to address strategic institutional issues.
  • Assist the Nurse Executive's to achieve and maintain regulatory standards.
  • Responsible for sentinel event and root cause analysis follow-up.
  • Manages patient complaint process and maintain complaint log.
  • Evaluate the Quality Improvement program for efficiency and effectiveness.
  • Communicate process and outcome measures to the Board of Commissioners and the administrative management team.
  • Participate in strategic planning as it relates to processes for improvement.

Risk Management

  • Preform a wide variety of duties related to managing potential risks and liabilities within the hospital and clinics. Create and help Arbor Health's Risk Management Plan. Work with the hospital's legal counsel and liability insurance providers in situations of medical malpractice or workers' compensation claims
  • Perform risk mamagement functions in coordination with the Compliance Officer.
  • Create and implement policies that improve patient care and employee safety. Chair the Environment of Care Committee, providing guidance to other committees, ie: Safety, Patient Safe Handling, etc.
  • Other duties as assigned.

Standard for portrayal of mission and values

  • Employee demonstrates and fosters the Lewis County Hospital District No. 1 core values of - One team, on Mission. Go out of your way, to brighten someone's day. Own it, embrace it. Care like crazy. Motivate, elevate, appreciate. Know the way, show the way, ease the way. Find joy along the way.
  • Employee demonstrates and fosters the mission of Lewis County Hospital District No. 1 to foster trust and nurture a healthy community.
  • Is cooperative and supportive to others within the department and hospital providing care and services.
  • Treats individuals including patients, co-workers, supervisors, management, patient families, physicians, volunteers, visitors and others with respect, dignity and fairness.
  • Behaves professionally and ethically in all interactions with patients, co-workers, supervisors, management, patients' families, physicians volunteers, and others.
  • Is consistently courteous to patients, co-workers, supervisors, management, patient’s families, physicians, volunteers and others; greets individuals and provides assistance and direction in an attentive and helpful manner.
  • Willingly strives at continuous quality improvement to achieve quality work the first time every time.
  • Is willing to learn new procedures and develop new skills for the purpose of improving quality of care and services.
  • Willingly participates as a member of work team(s) supporting the goals and objectives of the department and the district.
  • When answering the telephone, is courteous to caller, clearly identifies department, name and takes a message or directs calls as necessary in a helpful manner.

Benefits Include:

Medical, Dental and Vision, 403(b) with a maximum match of 6% (match depends on years of experience in the healthcare field), Employer paid life insurance at 1x your annual rate of salary, Employer paid long and Short-term disability, EAP, PTO accrual (.0885/hr up to 40 hours/week) & Paid Sick Leave accrual (.0154/hr up to 40 hours/week), 7 paid holidays

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Salary Range:

$157,000-$188,000, Starting pay will DOE


Open until filled